Drought Angels receives ‘oxygen mask’ so it can help farmers

Visits from the charity Drought Angel can make the difference between life or death for farmers who have fallen through the cracks.

One farmer who had lived alone on her property for 38 years looking after her animals, with no surviving family, had fallen on the floor and was unable to move for two days.

Luckily, staff from Drought Angels visited and found her. Directors Jenny and Natasha, took the farmer to hospital, out for a meal, and are now her advocates, linking her with other services.

“We’ve now rallied around her and we’re her advocates now,” says Jenny. “Because what else do you do? Your kids are at home, they’re happy and watching the TV, and what else do you do?”

Jenny Gailey is a director of Drought Angels, a charity founded in Chinchilla, Queensland 5.5 years ago “by two chicks, a ute and $300 to provide relief to one family from the drought”.

Australia is in the grip of the worst drought on record: 97 per cent of NSW and 70 per cent of Queensland is currently in drought. Recent bushfires have served as a bleak reminder of the dire situation.

The severity of the drought means the once-small charity Drought Angels has had to grow quickly. In 2018-19, Drought Angels looked after 4,000 farmers and raised $10 million from corporate sponsors and individual donors.

But this rapid growth has put pressure on systems, and details of each farmer can no longer just be stored in volunteers’ memories.

Now, a little like an oxygen mask on a carer, Drought Angels has the support of consultancy service Critical Input, which has chosen it as its charity of choice.

Critical Input’s staff will help improve efficiency, give expert advice, and provide mentorship.

Drought’s mental toll on farmers and locals

The length of the drought is taking a huge toll on the mental health of farmers and people in affected communities.

“There are places out there that have been in drought for eight years,” says Jenny.

“It’s now the worst drought on record. But I don’t think that’s hit home to the farmers that are contemplating walking away because they think, ‘But my granddad survived it.’

“It’s another layer of pressure that they’re feeling on their shoulders, that their grandfather survived the drought, so why can’t they?

“It hasn’t sunk in that this is worse than what granddad went through.”

“We have multiple generational farmers out there that have to contemplate walking off the farm, shooting their stock and extinguishing breed lines.

“That helplessness means their pride’s taking a battering.

“It’s taking a toll on the families. We’ve had the kids in the towns that are almost at 0 per cent water. They’re going to school and filling up their water bottles to drink when they’re at home because they have no water at home.

“We had one family that came in that were eating chickpeas and tomato sauce for dinner. The mother and daughter had to use rolled-up toilet paper for their sanitary items. this is not a third-world country. These are people that have worked so, so hard. They pay their taxes, they’re good business people, but they have no control over mother nature.”

Support rural towns through tourism

Tourism in rural and regional areas supports towns, small businesses, farmers and jobs.

When visiting, Jenny suggests trying to spend locally by staying in local accommodation, eating out at restaurants and pubs, and buying local produce.

“We’ve found that $1 spent in a rural community goes around six to seven times. The ripple effect in the pond is a lot bigger in rural communities,” Jenny says.

It’s easy for everyday Australians to help, Jenny says. “Support farmers by changing three or four items in your shopping cart to Australian-made, and support local growers and co-ops.

“Come out west, visit the towns, put the money into the economy of the town, because those little townships are the ones that – with their netball clubs and their Country Women’s Associations and everything – they’re the first people that farmers turn to. And if there’s no money there, they can’t help them either.”

Those who want to help can also donate here: www.droughtangels.org.au/donations.

Tim Griffiths, Managing Director of Critical Input, says he wanted to support a rural organisation that does frontline support.

  “Drought Angels offer community-based support: things like vet care for working dogs, community events, and frontline immediate relief,” Tim says.

 “Aside from cash donations, Critical Input will be providing project management support for events, and process, systems and documentation for the organisation itself.

“My wife and I own several hundred acres in rural Queensland in the Darling Downs where we plan to begin a goat farm. I firmly believe the next economic boom for Australia lies in sustainable agriculture.”

About Drought Angels

Drought Angels help farming families affected by natural disasters around Australia. The registered charity provides support including, food hampers, care packs, financial support via discreet pre-paid visas and local produce vouchers from within communities, moral support through personal face-to-face or phone contact, referrals to other support networks, and “Rural Days Off”: a day of food and entertainment for up to 50 farming families. www.droughtangels.org.au.

About Critical Input

Founded in 2005, Critical Input is a consultancy service that works with businesses to improve their business capability, offering process improvement and supply chain and project-management activities. Critical Input works in sectors from water and energy, to mining and heavy industry.

www.criticalinput.com.au

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Meet Chris Bevin

Chris has worked in mining, resources, infrastructure and energy project management for nearly two decades – both in Australia and overseas, on site and in corporate roles. She’s recognised for her balanced judgement, adaptability and commitment to meeting strategic outcomes. She uses common-sense, innovative thinking and management skills to lead people and achieve project goals. In addition to being an Australian Institute of Project Management (AIPM) Certified Practising Project Manager and her international equivalency, Chris holds an MBA and is currently completing her Masters in Project Management.

 What led you into this type of work?

In my case, it wasn’t so much that I went looking for this type of career…it found me. I accepted a role on a zinc refinery shutdown, and it turned out what I thought was just common-sense and logic were actually highly prized and sought-after skills. I’ve been on the rollercoaster ever since!

 What do you bring to Critical Input that is unique and beneficial to clients? 

Diverse experience. I have worked on a wide array of interesting projects in some unusual locations around the world. As a result, there isn’t much that throws me. I can cover the “doing” as well as strategy, process and leadership. My diverse industry experience allows me to understand client requirements and get up to speed quickly.

 Do you have a particular career highlight?

It’s full of highlights – working with some amazing people, spending time in places most people don’t get to visit, working and living overseas. I am exceptionally fortunate.

Describe a typical day at Critical Input

The really rewarding thing about working at Critical Input is that I generally don’t have a typical day!

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 Is there a particular type of work that you enjoy the most? 

It’s definitely on projects where I have the scope to actually make strategic or process differences that will provide the client with ongoing benefits.

What are some of the most common mistakes you see clients make when it comes to people and process?

Being reactionary, seeking to fix a specific issue that crops up with a band-aid style solution on it, rather than stepping back and reviewing the underlying issues with processes (or people) and then looking at solutions that will resolve the root causes.

How do you know when you’ve done a good job or when a project has been a success? 

When the client’s underlying drivers are met or exceeded, you’ve earned their respect – and everyone’s sense of humour is still intact.

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If there was one thing you could change about the world, what would it be? 

Egocentricity! There seems to be a growing trend to put yourself first, exclusively –  but if everyone did that, where would we be?

What’s a fun fact about you?

I’d choose work boots on site over heels in an office any day of the week!

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About Critical Input

Founded in 2005, Critical Input is a business and process improvement consultancy. It works in sectors from water and energy, to mining and heavy industry. At the centre of everything are three principals: Process, because without process, there is no destination; people, because without buy-in, there is no evolution; and principles – because integrity is everything.Critical Input’s Managing Director Tim Griffiths has handpicked a team that can provide the right resources, the right skillset and the right mindset. Each one is senior in their experience, so they can hit the ground running on clients’ projects. 

Meet Steph Cush

Steph joined Critical Input in 2017, bringing her warmth, adaptability and willingness to roll her sleeves up and get the job done. Originally from country New South Wales, Steph loves adventure and isn’t afraid of change. She moved to Canberra to complete her communications degree, after which she set off for a stint in London. Upon returning, Steph followed some friends to Brisbane where she fell into project support work and has thrived in the field ever since. Steph loves working on projects due to the variety they bring, and the fact she’s always learning something new. Steph is a great team player who brings a practical approach to her work and thoroughly enjoys developing new connections on each project she works on.

What led you into this type of work?

My path into this type of work was quite unintentional really. I signed up to a recruitment agency when I first moved to Brisbane and got a three-month contract on a project that ended up going for 1.5 years. A wonderful contact through that job then led me to Critical Input, where I have been ever since.

What do you bring to Critical Input that is unique and beneficial to clients?

A willingness to just get in and do the work that needs doing while remaining flexible and adaptable. 

Do you have a particular career highlight?

It has to be the friends I have made along the way. Great colleagues make work interesting and unusual!

Describe a typical day at Critical Input.

Caffeine first! Followed by a quick catch-up with the team, refresh on what needs to be done for the day/week, and get cracking. Various things may pop up throughout the day, so I try to maintain an adaptable attitude as much as possible.

Is there a particular type of work that you enjoy the most?

Any work where I am learning something new is great. Or just that satisfying feeling of getting a job done, whether big or small. 

What are some of the most common mistakes you see clients make when it comes to people and processes?

Having too many captains trying to steer the ship. 

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How do you know when you’ve done a good job or when a project has been a success?

Positive feedback is always the winner.

If there was one thing you could change about the world, what would it be?

The world needs more country music and line dancing.  

What’s a fun fact about you?

I’ve never broken a bone, despite my many efforts through the various sports and adventurous activities (line dancing included) I’ve done throughout my life.

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About Critical Input

Founded in 2005, Critical Input is a consultancy service offering process improvement and supply chain and project-management activities. It works in sectors from water and energy, to mining and heavy industry. At the centre of everything are three principals: Process, because without process, there is no destination; people, because without buy-in, there is no evolution; and principles – because integrity is everything.

Critical Input’s Managing Director Tim Griffiths has handpicked a team that can provide the right resources, the right skillset and the right mindset. Each one is senior in their experience, so they can hit the ground running on clients’ projects. Critical Input takes a simple approach to allow organisational enablers – both people and processes – to improve activities. We see that as critical – hence the business name.

“The name ‘Critical Input’ was inspired by the projects I was working on before forming the company. I’d name those projects ‘critical inputs’ to the business because I was managing, say, a mining activity’s major ‘critical inputs’ – power, water, fuel, tyres. So, the activities we look at around people and process and putting those together, within the supply chain and project management technical activities, form the critical inputs.” -Tim Griffiths

Critical Input – PEOPLE

Unlike traditional recruitment firms, we don’t simply place a worker. We only put forward experts in the field. Our extensive database of resources provides us with access to a diverse range of skillsets across a large geographical area. Today, businesses take a lean approach. This has led to a skills and resources shortage, most felt during large projects or busy periods. Managers don’t always have time to invest in mentoring their direct reports. It doesn’t make economic sense to perennially maximise staffing levels. But when resources are needed, they’re often needed fast. That’s where Critical Input steps in and offers practical and reliable solutions. Whether it’s managing a project from launch to completion, being there with expertise to seamlessly manage a shutdown, or providing pressure relief during peak periods, Critical Input has the resources to assist. Our contractors include: – Supply chain managers – Procurement and contract managers – Purchasing and contracts officers – Category managers – Category specialists/advisors – Logistics managers – Logistics officers – Warehousing and inventory personnel – Project directors – Project and construction managers – Project controls personnel – Contract administrators – Document controllers – Project administrators.

Meet Michael Duncan

Michael is dedicated to understanding business processes and solving problems for clients. Michael has a keen understanding of the importance of clear communication in any organisation, and has been a mentor to university students. With 30 years’ experience in different business sectors, Michael specialises in business process improvement, supply chain, project management and commercial management. Previously a swimmer at national level and professional coach, Michael now loves nothing more than being in the ocean. Michael is a member of the Chartered Institute of Procurement and Supply.  

 What led you into this type of work? 

I have always had a passion to understand the whole business process and consequently to improve the specified area and associated cost benefits.  

What do you bring to Critical Input that is unique and beneficial to clients?  

I have gained invaluable and extensive experience from various business sectors in achieving best practice for their business. 

Do you have a particular career highlight? 

Vice President Operation Japan: merging of two international manufacturing companies’ processes, procedures and system technologies in less than 12 months. I was invited to be part of the mentoring program at Griffith University, which was rewarding and allowed me to exchange knowledge with the next generation of supply chain practitioners.  

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Describe a typical day at Critical Input. 

Conducting or being part of stakeholder engagement meetings, and providing an opportunity through these stakeholder meetings to bring people and processes together. 

 Is there a particular type of work that you enjoy the most? 

Development of business strategies, planning and implementation. People, processes and supporting technology. 

What are some of the most common mistakes you see clients make when it comes to people and processes? 

Lack of communication in planning, or getting staff involved in the decision-making process that will affect their position within the company. Empowerment of change process not completely endorsed by the executive management of the companies. 

 How do you know when you’ve done a good job or when a project has been a success?  

Imparting my knowledge and experience in helping solve problems with business processes, and achieving success when acquired through trust and respect of being part of a successful project. My personal goal is dedication and pride in whatever project I pursue, and gaining that through helping clients achieve success. 

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If there was one thing you could change about the world, what would it be? 

Not just talking about environmental change, but getting in and making changes and doing it.   

What’s a fun fact about you? 

I was a national swimmer for many years in my youth and pursued swimming coaching at national level for several years. I have a love of surfing, although it is more paddling these days. Regardless of your ability, being out in the ocean is a magic experience. 

Strengths 

  • Project & Operation 
  • Commercial Management 
  • Project Procurement Management 
  • Contract Management 
  • Supply Chain Management 
  • Negotiation  
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About Critical Input

Founded in 2005, Critical Input is a business and process improvement consultancy. We work in sectors from water and energy, to mining and heavy industry. At the centre of everything are three principals: Process, because without process, there is no destination; people, because without buy-in, there is no evolution; and principles – because integrity is everything.Critical Input’s Managing Director Tim Griffiths has handpicked a team that can provide the right resources, the right skillset and the right mindset. Each one is senior in their experience, so they can hit the ground running on clients’ projects.

Past Performance

Our satisfied clients provide the greatest endorsement.

·      Rio Tinto Projects

·      Sedgman/THIESS

·      Sydney Water Corporation

·      Coronado Coal Pty Ltd

·      Cement Australia Pty Ltd

·      Senex Energy

·      APA Group

·      Archipelago Resources

·      Glencore/Xstrata

·      AECOM.