Critical Input 2019

As 2019 draws to a close, I would like to take the
opportunity to thank you for what’s been a year of
success and evolution for Critical Input (CI). As I
reflect on the year, I feel a sense of transition and
pride for what we’ve collectively achieved.
While CI was founded in 2007, 2019 marked the first
year that we significantly transitioned from our former
partnership with STEP Supply Chain Pty Ltd. We have
taken our rich experience of business improvement
within supply chain and capital projects, added a
fresh new brand and re-invigorated our approach.
We’ve been overwhelmed with the support we’ve
received from clients – new and old – during this
year. Thank you.

At the centre of everything we do are three
values: process, because without process,
there is no destination; people, because without
buy-in, there is no evolution; and principles – because
integrity is everything. We have handpicked a team
that can provide the right resources and the right
mindset at the right time. Critical Input takes a simple
approach to allow organisational enablers – both
people and processes – to improve activities. We
see that as critical – hence the business name.
By collaborating closely with our clients, we’ve
started to build a high-performing, agile and
engaged team. I’m proud to say we’ve provided
expertise and resources to help clients to kick
significant goals. From coordinating shut-downs,
awarding major contracts, facilitating change
management and managing complex projects,
our expert team has worked both strategically and
at the coalface in sectors ranging from water and
energy, to mining and heavy industry.

A special thanks to our senior consultants Chris Bevin,
Paul Calligaris, Stephanie Cush, Michael Duncan, John
Edwards, Tim Garland, Melissa Kimlin, Gerard Madam,
Ruth Pedrina, David Robinson, Mark Smith and Tom
Whiting, as well as my beloved wife and finance
manager Bettina, for going above and beyond to
deliver stellar work.

During 2019, we also pledged to support grassroots
charity Drought Angels with pro bono professional
services and cash donations. The bushfires blanketing
our biggest city have highlighted to city folk just how
tough it’s been in the bush. We all feel for the farmers
who grow our food.

As we look to 2020, the Critical Input team is
committed to continuing to bring a positive mindset
and embrace this time of growth and evolution. Lastly,
the holiday season is a great time to rest, reflect and
rejuvenate with your loved ones. Be safe and enjoy
this special time of
year. From all of us at
Critical Input, we wish
you a very happy festive
season and look forward
to seeing you in 2020.

Kind regards,
Tim Griffiths

Meet Gerard Madam, Senior Consultant, Critical Input

Gerard’s flexibility and resilience means he thrives on managing projects with challenges – the more challenges the better! With 22 years of experience in developing and executing general infrastructure and resource projects, Gerard has insight into what organisations are trying to achieve, and he loves bringing a feasibility study into execution. Gerard is a proven leader and people manager with a strong background in operations, project, engineering and construction execution management in the resource and infrastructure sectors. In his spare time, Gerard is a Lego master builder.

Gerard has a Bachelor of Engineering (Mechanical), Diploma of Frontline Management and an MBA. He is a member of the Registered Member of the Australian Institute of Project Management (AIPM) RegPM, AIPM Certified Practising Senior Project Manager (CPSPM), Member of the Project Management Institute (PMI), Member of the Institute of Engineers Australia (MIEAust), and Associate Member of the Association for Project Management (APM).

What led you into this type of work?

I believe in the importance of networks, and it’s through this that I heard of a fantastic opportunity providing business management consulting with a sharp and lean team being Critical Input. CI’s work culture and sense of camaraderie was an instant attraction to me, and as they say, the rest is history.

What do you bring to Critical Input that is unique and beneficial to clients?

Having worked in senior roles throughout my career, I do have a broad appreciation of different organisations from the owner’s side, EPC, EPCM and the consulting side. This, I believe, provides me with a distinct insight into what companies are trying to aspire to as industry best practice leaders.

Do you have a particular career highlight?

I have managed a number of feasibility studies and it’s always a real buzz when you progress a study into execution phase, and a bonus if it’s ahead of schedule, within budget or to a higher level of quality than what the stakeholders expected.

Describe a typical day at Critical Input

There is no standard day at CI as each day brings a different set of challenges. Being flexible and resilient are two key traits one requires to work at CI.

Is there a particular type of work that you enjoy the most?

Having been schooled in project management, I do enjoy managing a project or program with significant challenges: the more extreme, the greater the challenge! However, I also find organisational change, and in particular the people side, as the greatest challenge to many organisations of late.

What are some of the most common mistakes you see clients make when it comes to people and processes?

Insufficient amount of stakeholder engagement across all levels in any organisational change. I think all projects and programs can potentially suffer from this, but I also believe companies are now realising this and are positively adapting.

How do you know when you’ve done a good job or when a project has been a success?

Seeking constructive feedback on performance is always a quick way of knowing how you are tracking. I’m an advocate of constant communication.

If there was one thing you could change about the world, what would it be?

Solve climate change to give our children the best future possible.

What’s a fun fact about you?

I am an awesome Year-10 maths tutor and Lego master builder. Is it easy to guess I have a 16-year old daughter and nine-year old son?


  • General and Operations management
  • Project development, delivery and portfolio management
  • Change management
  • Stakeholder engagement
  • Financial, commercial and contractual management
  • Business development.
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About Critical Input

Founded in 2005, Critical Input is a consultancy service offering process improvement and supply chain and project-management activities. It works in sectors from water and energy, to mining and heavy industry. At the centre of everything are three principals: Process, because without process, there is no destination; people, because without buy-in, there is no evolution; and principles – because integrity is everything.

Critical Input’s Managing Director Tim Griffiths has handpicked a team that can provide the right resources, the right skillset and the right mindset. Each one is senior in their experience, so they can hit the ground running on clients’ projects. Critical Input takes a simple approach to allow organisational enablers – both people and processes – to improve activities. We see that as critical – hence the business name.

“The name ‘Critical Input’ was inspired by the projects I was working on before forming the company. I’d name those projects ‘critical inputs’ to the business because I was managing, say, a mining activity’s major ‘critical inputs’ – power, water, fuel, tyres. So, the activities we look at around people and process and putting those together, within the supply chain and project management technical activities, form the critical inputs.” -Tim Griffiths

Critical Input Xmas Fun!

Critical Input held it’s 2019 Christmas function last week at the wonderful Jellyfish restaurant on Brisbane’s river.

A wonderful venue and wonderful CI team in attendance.

The theme was dress as Christmas, and as usual the gentlemen in the team chose similar attire..

Merry Christmas!